Give your users an experience that is rich, uninterrupted, and friendly. Next Gen Solution delivers business value to customers through a combination of process excellence, quality framework and service delivery innovations for India. Extend reach, increase flexibility with our suite of Unified Communication Solutions.
Our Unified Communications Solutions
We offer open standards based service oriented architectures powered by known players. Based on the your business needs, we recommend the most appropriate architectural approach that is easy to manage from a single administrative view and simplify the communication experience for your end users, relevant to the business imperatives. One of Next Gen Solution’s core strength areas includes blending and offering a hybrid IP Telephony architecture that functionally enhances the user experience across different management levels in an enterprise. Amongst the leading Unified Communication solutions providers, our solutions offering encompass:
IP telephony architectures with Avaya, Cisco and Microsoft as a base at a single location/geography to multiple locations and geographies
Integration Unified Communication and collaboration experience adopting the ‘Bring Your Own Device'(BYOD) concepts that enables users to have a consistent experience.
Migrating from a legacy communication architecture to Unified Communication and collaboration framework on open standards, thereby allowing enterprises a choice of devices, scale and flexibility
Consulting service providers to host value added service offerings
Consulting enterprises for compliance and regulatory issues prevalent in India
Customized business communication applications for verticals to embed communications effectively in their business processes
We specialize in simplified communications hybrid architecture that functionally enhances the user experience across different management levels.
Solving your new generation challenges of Contact Center technologies is what we specialize in. With experience including small captive establishment, large outsourcing centers, BPOs and KPOs, we understand the various technological and operational requirements running a contact center.
Next Gen Solution has fostered strategic partnerships with most contact center technology OEMs and is able to offer best-in-breed solutions. With our knowledge, skill, and experience we are able to stitch together various components to offer a seamless experience to your end-customers.
We help our customers deliver world-class services around:
Voice – inbound/outbound
Video based contact centers
Social media integration
Reporting and analytics
Back office automation
Work force optimization solutions
Next Gen Solution professional services for custom requirements
With our global footprint, we help you grow across geographical boundaries by setting up robust and resilient voice and data networks across the globe. Adopt new technologies, and create integration frameworks for your various applications across your networks with Next Gen Solution to build best in-class contact centers.
Next Gen Solution is India’s leading solutions integrator in enterprise communication. We differentiate ourselves by providing industry specific solutions to customers that enhance their business performance. Next Gen Solution believes in experiential selling.
When you choose Next Gen Solution to design, plan, implement, and support your AV solution, you will experience the true advantage technology can bring to your organization, whatever vertical you may be in.Our services include:
AV practice is a specialized technology that allows the user to interact with technology. We deliver products in line with your interior concept, and we make sure that your organization has installations that cater to future technology with a feature of adaptability. We have dedicated AV professionals with over 100+ clients and we offer them 24/7 customer support.
User analysis and design
Network analysis and design
Audio visual integration for meeting rooms, indoor and outdoor areas, training rooms, boardrooms, war rooms, information sharing display, user and guest entertainment, video conferencing rooms, tele-presence and control rooms
Video conferencing infrastructure deployment
Best practices, policies, and procedures consultation
Network and end user management
A managed service which provides “service in the cloud” for customers who want to completely outsource the management of their video conferencing solution
Network and end point monitoring, call scheduling and launching
Next Gen Solution is the member of InfoComm: an organization recognized globally as the governing body for AV system design and implementation. We count on major Original Equipment Manufacturers (OEMs) partners and also have a platinum partnership with stalwarts like Polycom, AMX and Kramer.
Next Gen Solution believes in experiential selling through integration to deliver the true advantage technology can bring to your organization.
Next Gen Solution enables employees with the tools they need to set up a collaborative environment and in offering training so they can benefit from these capabilities. In the collaboration space, Next Gen Solution offers video conferencing solutions from industry leading technologies – Polycom, Cisco and Lifesize. Our advanced Videoconferencing solutions help you efficiently overcome geographical boundaries, enable communication between disparate business units, enhance productivity, and deliver a competitive advantage.
We create a collaborative environment that removes geographical boundaries, enables communication, enhances productivity and delivers collaboration as a competitive advantage. With the objective of ‘Accelerating Business’ for the end client, Next Gen Solution Networks looks at corporate collaboration with a futuristic perspective. At Next Gen Solution, Video is a logical extension of Voice where Video is the new Voice of tomorrow. With an extensive experience in IP Telephony and Converged communications at the core, Next Gen Solution enables delivery of collaboration solutions by managing the overall experience from an integration viewpoint.